Returns & Exchanges
At Hooey Brands, we stand by the quality of our gear and offer a 30-day return window for items in their original, unworn condition with tags attached. We strive to make the process as seamless as possible so you can get back to your lifestyle without the hassle.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Follow the prompts to generate a prepaid shipping label and download the return packing slip to include inside your package.
- 3.Pack and Ship
Securely pack your items in the original packaging if possible and drop the shipment off at any authorized carrier location.
- 4.Receive Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.